Question 1

What is Notiny?

Accepted Answer

Notiny is a 24/7 AI front desk for local service businesses. It turns customer conversations into replies, bookings, orders, reminders, reviews, and staff handoffs across WhatsApp, Instagram, Messenger, webchat, and voice.

Question 2

Does Notiny have a free plan?

Accepted Answer

Yes. Notiny has a Free Preview for testing a guest website, webchat preview, menu and services setup, and a limited number of AI replies before activating paid automation.

Question 3

How much does Notiny cost?

Accepted Answer

Notiny offers Free Preview, then paid plans at EUR 79/month for Engage, EUR 149/month for Automate, and EUR 299/month for Scale.

Question 4

Which channels does Notiny support?

Accepted Answer

Notiny supports WhatsApp Business, Instagram DMs, Facebook Messenger, website webchat, and Voice Desk workflows.

Question 5

How is Notiny different from a chatbot?

Accepted Answer

Notiny is broader than a chatbot. It is an operational AI front desk with omnichannel messaging, bookings, waitlists, orders, reminders, reviews, fulfillment, and human handoff workflows.